Instagram is one of the most popular social media platforms out there, with over one billion active users worldwide. However, even the most popular apps sometimes experience technical glitches, and Instagram is no exception. One of the most common issues Instagram users face is the app crashing unexpectedly. This can be frustrating, especially if you rely on the app for business or personal use. Fortunately, there are some easy fixes to stop Instagram crashes on both Android and iPhone devices.
How to fix Instagram crashing in 2023
Fortunately, there are some easy fixes to stop Instagram crashes on both Android and iPhone devices.
Clear Cache and Data
Clearing cache and data is a process that involves deleting temporary files and resetting user preferences in an app. This process can help fix issues such as app crashes, freezing, and slow performance. However, it’s important to note that clearing cache and data will delete all app settings, including login credentials, so users will need to sign in again after clearing the cache and data.
Here’s how to clear cache and data on an Android device:
- Go to “Settings” on your device.
- Scroll down and tap on “Apps” or “Application Manager.”
- Find the app you want to clear the cache and data for and tap on it.
- Tap on “Storage.”
- Tap on “Clear cache” and “Clear data.”
Here’s how to clear cache and data on an iPhone:
- Go to “Settings” on your device.
- Scroll down and tap on the app you want to clear the cache and data for.
- Tap on “Offload App” or “Delete App.”
- After the app is offloaded or deleted, reinstall it from the App Store.
Clearing cache and data can help fix minor issues with an app. However, if the app continues to have issues, it may be necessary to uninstall and reinstall it or contact the app developer for support.
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Update the App
Updating an app is an important step to ensure that it is running smoothly and efficiently. App developers regularly release updates that fix bugs, improve performance, and add new features. Keeping your apps updated can also help prevent security vulnerabilities and ensure compatibility with the latest operating systems.
Here’s how to update an app on an Android device:
- Open the Google Play Store app.
- Tap on the three horizontal lines in the top-left corner.
- Tap on “My apps & games.”
- Find the app you want to update and tap on “Update” next to it.
Here’s how to update an app on an iPhone:
- Open the App Store app.
- Tap on your profile picture in the top-right corner.
- Scroll down to the “Available Updates” section.
- Find the app you want to update and tap on “Update” next to it.
If the app is not appearing in the list of available updates, it may be because it is already up to date or because the update has not yet been released for your device.
Updating an app can sometimes resolve issues with the app. However, if the app continues to have issues after updating, it may be necessary to clear the app’s cache and data, uninstall and reinstall the app, or contact the app developer for support.
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Uninstall and Reinstall the App
If clearing the cache and data and updating the app does not resolve the issue, the next step is to uninstall and reinstall the app. This process will remove all app data and settings, including any possible corrupt data that may be causing the issue.
Here’s how to uninstall an app on an Android device:
- Go to “Settings” on your device.
- Scroll down and tap on “Apps” or “Application Manager.”
- Find the app you want to uninstall and tap on it.
- Tap on “Uninstall” and confirm.
Here’s how to uninstall an app on an iPhone:
- Press and hold the app icon on the home screen until it starts to shake.
- Tap the “x” on the app icon.
- Confirm the deletion.
After uninstalling the app, reinstall it from the Google Play Store (Android) or App Store (iPhone).
Here’s how to reinstall an app on an Android device:
- Open the Google Play Store app.
- Search for the app you want to reinstall.
- Tap on the app and then tap “Install.”
Here’s how to reinstall an app on an iPhone:
- Open the App Store app.
- Search for the app you want to reinstall.
- Tap on the app and then tap “Install.”
Reinstalling the app will provide you with the latest version and may resolve any issues that were causing the app to crash. However, if the issue still persists, you may need to contact the app developer for further support.
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Conclusion
Instagram is one of the most popular social media platforms, and experiencing app crashes can be frustrating for users. If you’re experiencing app crashes on Instagram, there are a few steps you can take to resolve the issue.
Firstly, try clearing the cache and data for the Instagram app. This can help resolve any minor issues and improve app performance. If the issue persists, try updating the app to the latest version. Developers release updates to fix bugs and improve performance, so updating your app may resolve the issue.
If clearing the cache and data and updating the app doesn’t work, the next step is to uninstall and reinstall the app. This will remove any corrupt data that may be causing the app to crash and give you a fresh start with the latest version of the app.
By following these steps, you can help fix issues with Instagram crashes on both Android and iPhone devices. However, if the issue persists, it may be necessary to contact the app developer for further support.