Instagram has become an essential social media platform for millions of people around the world. From influencers to businesses, everyone uses Instagram to reach out to their audience and connect with them. However, like any other app, Instagram can crash from time to time, leaving its users frustrated and helpless. If you’re facing this issue too, don’t worry, in this article, we’ll guide you through some simple steps to fix Instagram crashing.
1. Restart Your Device
Restarting your device can help resolve many common issues, including app crashes. When you restart your device, it clears out temporary data and memory, which can sometimes cause problems. To restart your device, follow these steps:
- On an iPhone or iPad: Press and hold the power button until you see the “slide to power off” option. Slide the bar to turn off your device, wait for a few seconds, then press and hold the power button again to turn it back on.
- On an Android device: Press and hold the power button until you see the “power off” or “restart” option. Select “restart,” and your device will turn off and turn back on.
Once your device has restarted, try opening Instagram again to see if the issue has been resolved. If Instagram still keeps crashing, try the other methods mentioned in the blog post to fix the issue.
2. Check Your Internet Connection
Checking your internet connection is another important step to take when you experience Instagram crashing. Poor internet connectivity can cause Instagram to load slowly or not at all, leading to crashes. Here are some steps to check your internet connection:
- Wi-Fi: If you’re using Wi-Fi, make sure you’re connected to a stable and strong network. Check the Wi-Fi signal strength by looking at the Wi-Fi icon on your device’s status bar. If the signal strength is weak, try moving closer to the router.
- Cellular Data: If you’re using cellular data, make sure you have a strong signal. Check the signal strength by looking at the cellular data icon on your device’s status bar. If the signal strength is weak, try moving to an area with better coverage.
- Network Speed: Check your network speed using a speed test app or website. A slow network speed can cause Instagram to crash or load slowly. If your network speed is slow, try closing other apps that might be using up bandwidth or switching to a different network.
By following these steps, you can ensure that your internet connection is stable and strong, which can help prevent Instagram from crashing. If you continue to experience issues with Instagram, try the other methods mentioned in the blog post to fix the issue.
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3. Update the Instagram App
Updating the Instagram app is an important step to take when you experience Instagram crashing. An outdated app can cause instability and crashes, so it’s important to make sure you have the latest version installed. Here’s how to update the Instagram app:
- On an iPhone or iPad: Open the App Store and tap on your profile picture in the top right corner. Scroll down to the “Available Updates” section and look for Instagram. If there’s an update available, tap the “Update” button next to Instagram to install the latest version.
- On an Android device: Open the Google Play Store and tap on the three horizontal lines in the top left corner. Select “My apps & games” and look for Instagram in the “Updates” tab. If there’s an update available, tap the “Update” button next to Instagram to install the latest version.
Once you’ve updated the Instagram app, try opening it again to see if the issue has been resolved. If Instagram still keeps crashing, try the other methods mentioned in the blog post to fix the issue.
4. Clear Instagram Cache and Data
Clearing the Instagram cache and data is a common troubleshooting step when you experience Instagram crashing. The app’s cache and data can become corrupted over time, leading to instability and crashes. Here’s how to clear the Instagram cache and data:
- On an iPhone or iPad: Go to Settings > General > iPhone Storage. Scroll down to find Instagram and tap on it. Select “Offload App” to remove the app while keeping its documents and data, or “Delete App” to remove the app and its data completely. Then go to the App Store, search for Instagram, and reinstall it.
- On an Android device: Go to Settings > Apps > Instagram. Tap on “Storage” and then select “Clear Cache” to remove the app’s cache. If the issue persists, tap on “Clear Data” to remove the app’s data. Note that clearing data will log you out of Instagram and delete any downloaded images or videos, so make sure to save any important content before doing this.
Once you’ve cleared the Instagram cache and data, try opening the app again to see if the issue has been resolved. If Instagram still keeps crashing, try the other methods mentioned in the blog post to fix the issue.
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5. Uninstall and Reinstall the Instagram App
If Instagram continues to crash even after trying the previous troubleshooting steps, uninstalling and reinstalling the app can help resolve the issue. This method completely removes the app from your device and installs a fresh copy, which can fix any corruption or issues with the app. Here’s how to uninstall and reinstall the Instagram app:
- On an iPhone or iPad: Tap and hold the Instagram app icon on your home screen until it starts to wiggle. Tap the “X” in the top left corner of the app icon to delete it. Then go to the App Store, search for Instagram, and reinstall it.
- On an Android device: Go to Settings > Apps > Instagram. Tap on “Uninstall” to remove the app from your device. Then go to the Google Play Store, search for Instagram, and reinstall it.
Once you’ve reinstalled Instagram, try opening it again to see if the issue has been resolved. If the app continues to crash, try the other methods mentioned in the blog post to fix the issue.
6. Contact Instagram Support
If none of the previous troubleshooting steps have fixed the issue with Instagram crashing, it may be time to contact Instagram support. Here’s how to do it:
- Open the Instagram app and go to your profile page.
- Tap on the three horizontal lines in the top right corner to open the menu.
- Scroll down and tap on “Settings.”
- Tap on “Help.”
- Scroll down and select “Report a problem.”
- Choose the option that best describes the issue you’re experiencing, such as “App keeps crashing.”
- Follow the prompts to provide more details about the issue and submit your report.
Alternatively, you can also reach out to Instagram support through their Twitter or Facebook accounts.
Instagram support may take some time to respond to your inquiry, so be patient. In the meantime, you can try the other methods mentioned in the blog post to see if there are any other fixes available.
Also Read: How to download Instagram Reels
Conclusion:
Instagram crashing can be frustrating, but it’s not the end of the world. Follow the above steps, and you’ll be able to fix the issue in no time. Remember, regular maintenance and updates can also help prevent future crashes, so make sure to keep your device and apps up-to-date.