Facebook has become an integral part of our lives, and videos play a significant role in keeping us entertained and informed. However, it can be frustrating when Facebook videos refuse to show or play properly. If you’ve been facing this issue, worry not! In this guide, we’ll walk you through various troubleshooting steps to help you resolve Facebook video playback problems.
How to Fix Facebook Videos Not Playing on Android
While the official Facebook app works fine most of the time on Android devices, there are times when it goes haywire and needs fixing. If you are in a situation where Facebook videos are not loading on your device, we have some tips for you to fix the issue on your Android-based device.
Method 1. Exit and Open the App
One of the basic things you will want to do to fix the issue is close the app and then relaunch it from your app drawer. Doing so will force the app to reload all the files which, as a result, will fix your video issue.
Method 2. Clear the Cache for Facebook App
Like any other app, the Facebook app also stores cache files on your device. If you do not clear them regularly, they will increase over time and cause issues.
Having a number of cache files may be a possible reason why you have Facebook video problems on your device. Therefore, you should get rid of these files from your device as soon as you can. Head to Settings > Apps & notifications > Facebook > Storage and tap on Clear Cache. It will clear all the cache files for the Facebook app on your device.
Method 3. Uninstall and Reinstall the App
If clearing the cache does not do the job for you, you may want to get rid of the entire app. Then get a newer version of the app from Google Play Store and use it to access your videos.
Head to Settings > Apps & notifications > Facebook on your device and tap on Uninstall. It will remove the app from your device. Then, head to the Google Play Store and download and install the latest version of the app.
Method 4. Log Out and Log Back In
Sometimes logging out and logging back in does the trick for you and resolves issues like the video loading issues. To do it, while you are inside the Facebook app, tap on the three horizontal lines at the top-right corner, scroll all the way down, and tap on the option that says Log Out.
Once you are logged out, log back in using your login credentials and you will be able to watch videos without any issues.
Method 5. Remove Junk Apps
It may be that the other apps you have installed on your device are interfering with the Facebook app. If that is the case, you may want to get rid of these junk and suspicious apps from your device.
Head to Settings > Apps & notifications on your device and choose the app you would like to delete from your device.
Method 6. Reset the Device to Factory Settings
If nothing works, your final resort is to reset your device to the factory settings. It will remove all the files and settings from your device.
To do so, head to Settings > System > Reset options on your device and tap on Erase all data (factory reset). Follow the on-screen instructions to reset your device.
How to Fix Facebook Videos Not Playing on Computer
It is not just the smartphone users who are facing Facebook video issues. The error occurs on computers as well but fortunately, you have a few quick ways to resolve the issue on your computer.
Method 1. Ensure a Working Internet Connection
The first thing you will want to verify is if you have an active Internet connection on your computer. Make sure the WiFi or any other network you are connected to works and has reasonably good speed.
Method 2. Clear the Cache of Your Browser
Over time, your browser accumulates a large number of cache files. If you do not get rid of these, these will only increase and slow down your system as well as your browser. And often these files cause issues like the one you are currently facing. You can clear the cache from the settings menu in almost all the web browsers out there.
Method 3. Disable Hardware Acceleration
Some of the web browsers, especially the Chrome browser, use hardware acceleration to provide you with a better viewing experience. But sometimes it does not work well and you may want to disable it to fix the Facebook video problem.
In Chrome, head to Settings > Advanced and disable the Use hardware acceleration when available option.
Method 4. Update the Browser to the Latest Version
You should always keep your web browsers up to date and if you have not updated yours for a long time, it is likely the reason why you are facing issues with Facebook videos on your computer.
Get the latest version of whatever web browser you use and install it on your computer. You will find that the new version has fixed many issues and it may have fixed the Facebook videos issue as well.
Method 5. Switch the Browser on Your Computer
If you are facing issues in a specific browser on your computer, you are suggested to switch the browser and see if the problem occurs in the new browser as well.
Sometimes, some of the browsers have issues in them, and switching to a working browser resolves the issue for you.
Method 6. Download and Watch the Video
If you still cannot get the Facebook videos to play on your computer, your final option is to download the video to your computer and then play it.
This can be done using various online media downloaders that let you download videos from Facebook and save them to your computer.
How to Fix Facebook Videos Not Playing on iPhone
If you are having trouble watching Facebook videos on your iPhone, this section will help you out. You will learn multiple methods to fix the issue so you can then watch your favorite videos without being interrupted.
Method 1. Relaunch the App on Your iPhone
If you use the Facebook app to access the videos, you may try closing the app and then opening it back again. This will force the app to reload all the resources it has been occupying so far and it will likely fix the issue for you.
Exit out of the Facebook app on your iPhone. Then launch the app from your springboard and see if you can access your videos.
Method 2. Reboot Your iPhone
If quitting and relaunching the Facebook app did not resolve the issue for you, you may want to reboot your iPhone so that all the temporary resources get freed up.
Press and hold down the Power button on your iPhone and you should be able to reboot your device. When it boots up, launch the Facebook app and you should be able to watch your videos.
Method 3. Reinstall the App on Your iPhone
If the files of the Facebook app have been corrupted on your device, you will need to reinstall the app to fix the issue. Reinstalling basically means deleting the app and then installing it again from the App Store.
Tap and hold on the Facebook app on your springboard and tap the X icon to uninstall the app. Then, launch the App Store and download and install the Facebook app on your iPhone. It should fix the app-related issues on your device.
Method 4. Free-up Memory Space on the iPhone
When you watch a video in the Facebook app on your iPhone or iPad, the app temporarily downloads the video to your device. If you do not have enough space available on your iPhone, the app will not be able to do it and as a result, you will not be able to watch the video. Therefore, it is recommended that you free up some memory space on your iPhone to watch Facebook videos.
To do so, head to Settings > General > Storage & iCloud Usage > Manage Storage on your iPhone and find out the apps that occupy a large amount of memory but you do not use a lot. Delete these apps from your device to free up space.
Method 5. Reset Network Settings
Since Facebook videos are fetched from the Internet, your network configuration settings must be properly configured on your iPhone. If you are not sure, you can reset the settings to the defaults.
Head to Settings > General > Reset and tap on Reset Network Settings. It will reset all of your network settings to the factory defaults.
Method 6. Use a Browser to Watch Videos
If none of the methods mentioned above helped you fix the issue, you may want to ditch the Facebook app and start using an alternate method to access the site. One of these methods is to use a web browser to access the Facebook site.
You may use Safari, Chrome, Firefox, or any other browser of your choice to access Facebook and watch videos. This method will certainly work for you unless there are some system issues on your iPhone.
Troubleshooting Facebook video playback issues can be a step-by-step process, but with patience and persistence, you can often identify and resolve the underlying problem. By following these steps, you’ll hopefully be back to enjoying seamless video playback on Facebook in no time. If all else fails, don’t hesitate to seek assistance from Facebook’s support channels for further guidance.