Facebook Messenger has become one of the most popular messaging apps, connecting people across the globe. However, like any technology, it’s not without its issues. One common problem that users encounter is when Facebook Messenger fails to show messages. This can be frustrating and prevent you from staying connected with friends and family. In this blog post, we will explore some potential solutions to resolve the issue of Facebook Messenger not showing messages.
Best Ways to Fix Facebook Messenger Not Showing Messages
Here are the best Ways to Fix Facebook Messenger Not Showing Messages…
1. Check messages Request in hidden inbox
If you’re looking to check message requests in the hidden inbox of Facebook Messenger, please follow these steps:
Step 1: Open Messenger on your Android phone or iPhone.
Step 2: Tap the hamburger menu in the top left corner and open Message requests.
You can check your message requests and spam box on Messenger.
2. ENABLE MOBILE DATA FOR MESSENGER (iPhone)
To enable mobile data for Messenger on an iPhone, follow these steps:
Step 1: Open the Settings app on your iPhone.
Step 2: Scroll to the Messenger app.
Step 3: Enable the Mobile data toggle from the following menu.
After that, open the Messenger app and give it a few seconds. The app fetches the pending updates and shows you new messages in the relevant conversations.
3. DISABLE LOW DATA MODE
Low Data Mode on your Android and iPhone helps reduce mobile data usage in several apps. When you turn on Low Data Mode, your phone pauses automatic updates and background tasks, such as Photos sync. These activities only resume when you open the particular app and keep it active. Also, if you are on a slow mobile network, you will face issues with Facebook Messenger not showing messages.
iPhone
Step 1: Open the Settings app on your iPhone.
Step 2: Go to the Mobile Data.
Step 3: Select your primary SIM.
Step 4: Turn off the toggle for ‘Low Data Mode’ from the following menu.
Give your phone a few minutes to fetch all the new updates and alerts for new messages in the Messenger app.
Android
Step 1: Open Settings and select Network and Internet.
Step 2: Select Data Saver and disable the toggle from the following menu.
4. DISABLE FACEBOOK MESSENGER DATA SAVER MODE
Facebook Messenger also comes with a dedicated data saver mode on Android. It can be the main culprit behind the ‘Messenger not showing messages’ problem. Let’s disable it.
Step 1: Open Messenger and tap the hamburger menu in the top left corner. Open Settings.
Step 2: Scroll to Data Saver and disable the option.
5. Update the Facebook Messenger app:
Outdated versions of the Facebook Messenger app can often cause compatibility issues, including problems with displaying messages. To fix this, check if there are any available updates for the app. Visit your device’s app store (Google Play Store or Apple App Store), search for Facebook Messenger, and install any pending updates.
6. Clear cache and data:
Accumulated cache and data files can sometimes interfere with the normal functioning of Facebook Messenger. Clearing the app’s cache and data can resolve various issues, including problems with message display. To do this:
On Android:
- Go to Settings on your device.
- Tap on Apps or Application Manager.
- Locate and select Facebook Messenger from the list of installed apps.
- Tap on Storage.
- Click on Clear Cache and Clear Data.
On iOS:
- Go to Settings on your device.
- Scroll down and select Facebook Messenger.
- Tap on Offload App (iOS 11 or later) or Delete App (iOS 10 or earlier).
- Reinstall Facebook Messenger from the App Store.
7. Check app permissions:
Facebook Messenger requires certain permissions to function properly, including access to your device’s storage, camera, microphone, and contacts. If any of these permissions are disabled, it could affect the app’s ability to display messages. To verify and grant the necessary permissions:
On Android:
- Go to Settings on your device.
- Tap on Apps or Application Manager.
- Locate and select Facebook Messenger from the list of installed apps.
- Tap on Permissions.
- Ensure that all required permissions are enabled.
On iOS:
- Go to Settings on your device.
- Scroll down and select Facebook Messenger.
- Enable the necessary permissions like Camera, Microphone, and Contacts.
8. Reinstall Facebook Messenger
If the above steps didn’t resolve the issue, you can try uninstalling and reinstalling the Facebook Messenger app. This process can help resolve any underlying software glitches or corrupted files that might be causing the message display problem.
On Android:
- Long-press on the Facebook Messenger app icon on your home screen or app drawer.
- Select Uninstall or Remove.
- Visit the Google Play Store, search for Facebook Messenger, and reinstall it.
On iOS:
- Tap and hold the Facebook Messenger app icon on your home screen.
- Tap on the ‘x’ button when it appears.
- Confirm the deletion.
- Reinstall Facebook Messenger from the App Store.
Conclusion:
Facebook Messenger not showing messages can be a frustrating issue, but with the right troubleshooting steps, you can resolve it and get back to enjoying seamless communication. Start by checking your internet connection, updating the app, and clearing cache and data. Make sure the app has the necessary permissions, and if all else fails, consider reinstalling Facebook Messenger. Remember to keep your app and device updated to avoid future issues. By following these steps, you should be able to fix the problem and continue using Facebook Messenger without any interruptions.